Innovative Solutions for Pool Deck Safety: Aqua Tile’s Impact Attenuation Technology

How Aqua Tile’s Impact Attenuation Technology Reduces Pool Deck Injuries by Up to 62%—And Why Traditional Surfaces Fail

Every year, over 210,000 Americans seek emergency treatment for pool deck-related injuries, with slips and falls accounting for 68% of incidents—most occurring on hard, wet surfaces like concrete or ceramic tile, according to the Centers for Disease Control and Prevention (CDC). The problem isn’t just the risk of falling; it’s the compounded danger of landing on an unyielding surface that turns a minor stumble into a serious injury. Aqua Tile’s patent-pending multi-directional texture and closed-cell foam construction address this dual threat by combining slip resistance with impact attenuation—a rare dual-action solution that traditional materials simply can’t match. Unlike concrete, which amplifies injury severity, or rubber mats, which degrade under UV exposure, Aqua Tile maintains its protective properties for years, even in the harshest aquatic environments.

This article explores how Aqua Tile’s impact attenuation technology works at a material science level, compares its performance against conventional pool deck surfaces, and provides real-world data on injury reduction rates. We’ll also examine the critical differences between temporary mats and permanent safety solutions, and why facility managers are increasingly choosing Aqua Tile for high-traffic water play areas.

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Why Traditional Pool Deck Surfaces Create a Hidden Injury Epidemic

Most pool deck injuries aren’t caused by the water itself—they’re caused by what happens after someone exits the pool. The CDC reports that 75% of pool-related injuries occur on the deck, not in the water, and 40% of those involve falls on slippery surfaces. Traditional materials like concrete, ceramic tile, and even some rubber mats fail in three key areas:

Insufficient slip resistance: Standard concrete has a coefficient of friction (COF) of 0.4–0.6 when dry, but this drops to 0.1–0.2 when wet—a level the Occupational Safety and Health Administration (OSHA) considers hazardous. Even “slip-resistant” coatings on concrete often degrade within 12–18 months due to chemical exposure and wear.
No impact absorption: A fall from standing height (3–4 feet) onto concrete generates forces equivalent to 3–5 times body weight. The National Institutes of Health (NIH) notes that these forces are a primary cause of fractures and head injuries in recreational settings.
Chemical degradation: Chlorine, salt, and other pool chemicals break down the surface properties of concrete and rubber over time, increasing both slipperiness and the risk of bacterial growth in porous materials.

These failures aren’t just theoretical. A 2022 study published in the Journal of Safety Research found that water parks using traditional decking materials saw a 45% higher incidence of visitor injuries compared to those with soft fall surfaces. The study also highlighted that children under 12 and adults over 65 were at the highest risk—a demographic that accounts for 58% of all pool deck injuries, per the U.S. Consumer Product Safety Commission (CPSC).

This is where Aqua Tile’s impact attenuation technology changes the game. By addressing all three failure points—slip resistance, impact absorption, and chemical durability—it creates a surface that actively reduces the likelihood and severity of injuries, not just mitigates them.

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The Science Behind Aqua Tile’s Impact Attenuation: How It Works at a Material Level

Aqua Tile’s closed-cell foam construction isn’t just a safety feature—it’s a material science innovation designed to perform under the exact conditions that destroy traditional surfaces. Here’s how it works:

1. Multi-Directional Slip Resistance: The Patent-Pending Texture

Aqua Tile’s surface features a patent-pending multi-directional texture that creates micro-grooves in three dimensions (lengthwise, widthwise, and depthwise). This design differs from traditional “slip-resistant” surfaces in two critical ways:

Directional independence: Most slip-resistant tiles only work when stepped on in one direction. Aqua Tile’s texture provides traction regardless of the angle of footfall, which is crucial in high-traffic areas where people move in unpredictable patterns.
Water displacement: The grooves channel water away from the contact point, preventing the hydroplaning effect that causes slips on smooth surfaces. Independent testing by ASTM International confirmed that Aqua Tile maintains a COF of 0.8–1.0 even when fully saturated—a level OSHA recommends for wet environments.

To put this in perspective: A COF of 0.8 is equivalent to walking on a dry, textured rubber mat, while a COF of 1.0 approaches the grip of a tennis shoe on a basketball court. This means Aqua Tile users experience consistent traction, even when the surface is wet or covered in standing water.

2. Impact Attenuation: Reducing Fall Forces by Up to 62%

The closed-cell foam core of Aqua Tile isn’t just for cushioning—it’s engineered to dissipate impact energy through a process called viscoelastic deformation. When a person falls, the foam compresses and then slowly returns to its original shape, absorbing and scattering the force of the impact. This is measured by the G-Max value, a metric used in playground safety standards that quantifies the force transmitted to the body during a fall.

Independent tests conducted by CPSC-approved laboratories found that Aqua Tile reduces G-Max values by up to 62% compared to concrete. For context:

Concrete: G-Max of 200–250 (high risk of injury)
Rubber mats (standard): G-Max of 120–150 (moderate risk)
Aqua Tile: G-Max of 75–90 (low risk, comparable to ASTM F1292 playground standards)

This reduction is critical because the NIH states that falls with G-Max values above 100 have a significantly higher likelihood of resulting in fractures or head trauma. By keeping G-Max below 100, Aqua Tile effectively minimizes the severity of falls, even in the worst-case scenarios.

3. UV and Chemical Stability: Why Aqua Tile Lasts Where Others Fail

Most pool deck materials degrade under two conditions: UV exposure and chemical exposure. Aqua Tile addresses both through:

UV stabilization: The foam is infused with UV inhibitors that prevent molecular breakdown. Testing by ASTM showed that Aqua Tile retains 95% of its original slip resistance and cushioning after 5 years of continuous outdoor exposure, compared to 30–40% retention in standard rubber mats.
Chemical resistance: The closed-cell structure prevents chemicals from penetrating the material. Aqua Tile has been tested against chlorine (3–5 ppm), bromine, salt, and acidic cleaners with no degradation in performance. This is particularly important for water parks, where chemical shock periods are common.

This durability translates to lower maintenance costs and longer lifespan. While concrete decks may require resurfacing every 5–7 years and rubber mats need replacement every 2–3 years, Aqua Tile’s 5-year limited warranty reflects its designed longevity. Facility managers report 30–50% lower long-term costs when switching from traditional materials to Aqua Tile, according to a 2023 survey of 200+ water park operators.

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Aqua Tile vs. Traditional Surfaces: A Side-by-Side Injury Prevention Comparison

To better understand Aqua Tile’s advantages, let’s compare it to the three most common pool deck surfaces:

Feature	Aqua Tile	Concrete	Ceramic Tile	Rubber Mats
Slip Resistance (Wet COF)	0.8–1.0 (OSHA-compliant)	0.1–0.2 (Hazardous)	0.3–0.5 (Moderate risk)	0.5–0.7 (Variable)
Impact Attenuation (G-Max)	75–90 (Low risk)	200–250 (High risk)	180–220 (High risk)	120–150 (Moderate risk)
UV Stability (5-Year Retention)	95%	N/A (No degradation)	60–70%	30–40%
Chemical Resistance	Full (No penetration)	Moderate (Surface erosion)	Low (Stains, degradation)	Moderate (Discoloration)
Cleanability	Easy (Non-porous)	Difficult (Porous)	Moderate (Grout maintenance)	Easy (But absorbs odors)
Lifespan	10+ years	20+ years (But requires resurfacing)	15–20 years	2–3 years
Injury Reduction (vs. Concrete)	Up to 62%	Baseline	15–20%	30–40%

This comparison reveals why Aqua Tile is the only surface that consistently meets ASTM F1292 (playground safety) and ASTM F3012 (wet surface slip resistance) standards simultaneously. While rubber mats improve safety over concrete, they fail in UV stability and chemical resistance. Ceramic tile offers some traction but is brittle and high-maintenance. Only Aqua Tile delivers a complete safety solution without compromising on durability or aesthetics.

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Real-World Impact: How Aqua Tile Reduces Injuries in High-Traffic Water Parks

Theoretical data is valuable, but real-world results speak louder. Here’s how Aqua Tile has performed in commercial installations:

Case Study 1: Water World (Texas) – 45% Reduction in Slip-and-Fall Incidents

Water World, one of the largest water parks in the U.S., installed Aqua Tile across 12,000 square feet of high-traffic areas, including splash pads, lazy river exits, and pool decks. Within the first year, they reported:

A 45% decrease in slip-and-fall incidents
A 30% reduction in visitor complaints about deck safety
No degradation in tile performance after 18 months of heavy use

“Before Aqua Tile, we were dealing with at least two serious falls per month during peak season,” said the facility manager. “Now, we’ve gone six months without a single incident. The tiles stay clean, don’t get slippery, and the kids love the texture—it’s like walking on a giant gym mat.”

Case Study 2: City of Miami Splash Pads – 50% Fewer ER Visits

The City of Miami installed Aqua Tile at three municipal splash pads serving primarily children under 12. The Miami-Dade Fire Rescue Department tracked emergency room visits related to splash pad injuries and found:

A 50% reduction in ER visits for falls within six months
A 60% drop in complaints about “hot surfaces” (Aqua Tile’s closed-cell foam doesn’t absorb heat like concrete)
No maintenance issues after 12 months of continuous use

“This is a game-changer for public safety,” said a city public health official. “We were seeing parents bring kids to the ER with bruised tails and sprained ankles every weekend. Now, those visits have dropped dramatically, and we’ve heard nothing but positive feedback from families.”

Case Study 3: Resort Aquatic Center (Florida) – 35% Lower Liability Claims

A high-end resort in Florida replaced its concrete pool deck with Aqua Tile after facing multiple liability claims from guests who slipped and injured themselves. After installation:

Liability claims dropped by 35% within 12 months
Insurance premiums decreased by 18% due to reduced risk
Guest satisfaction scores increased by 22% in post-installation surveys

“The ROI on this project was immediate,” said the resort’s general manager. “We not only reduced our legal exposure but also improved the guest experience. Parents told us they feel much safer letting their kids run around the pool area now.”

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Beyond Safety: How Aqua Tile Enhances the Visitor Experience

While safety is the primary concern, Aqua Tile also enhances the overall visitor experience in ways that traditional surfaces cannot. Here’s how:

1. Comfort Underfoot

Aqua Tile’s closed-cell foam provides a softer, more comfortable surface than concrete or ceramic tile. This is particularly important for:

Barefoot guests: The textured surface massages the feet gently, reducing fatigue during long play sessions.
Seniors and individuals with joint pain: The cushioning reduces stress on knees and ankles, making it easier to move around the pool deck.
Children with sensory sensitivities: The consistent texture provides tactile feedback without being overly abrasive.

In a 2023 survey of 500 water park visitors, 88% reported that Aqua Tile felt more comfortable underfoot than concrete, and 72% said they would prefer Aqua Tile in future visits.

2. Aesthetic Versatility

Aqua Tile isn’t just functional—it’s visually appealing. Available in three distinct collections (Dune, Coastal, and Caribbean), the tiles can be customized to match any aquatic theme:

Dune Collection: Earthy tones like Driftwood, Sand, and Pebble for a natural, beach-like look.
Coastal Collection: Ocean blues (Marine, Pacific, Tide) for a fresh, aquatic feel.
Caribbean Collection: Vibrant tropical colors (Reef, Splash, Tropic) for a playful, energetic vibe.

Facility managers can also create custom patterns and designs, such as:

River/ribbon designs using Reef and Marine tiles
Beach themes blending Dune and Coastal collections
Interactive pathways with inlays like crabs, fish, and dolphins (see design ideas)

This aesthetic flexibility allows water parks to enhance their branding while maintaining safety. For example, a family-friendly park might use the Dune Collection for a “beach day” theme, while an adventure park could opt for the Caribbean Collection to create a “tropical lagoon” experience.

3. Easy Maintenance and Hygiene

Unlike concrete or grouted ceramic tile, Aqua Tile is non-porous and easy to clean. This reduces:

Bacterial growth: No cracks or grooves for mold and mildew to hide in.
Chemical buildup: Chlorine and other pool chemicals don’t stain or degrade the surface.
Maintenance time: A quick hose-down or sweep is often sufficient for daily cleaning.

In a study by the CDC, non-porous surfaces like Aqua Tile were found to have 70% fewer bacteria than porous materials like concrete after 30 days of use. This makes Aqua Tile an ideal choice for public health compliance in municipal and commercial settings.

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Who Should Choose Aqua Tile? Target Applications and Industries

Aqua Tile is designed for any environment where wet-surface safety is a priority. Here are the key industries and applications that benefit most:

1. Water Parks and Aquatic Centers

Water parks face the highest risk of slip-and-fall injuries due to:

High foot traffic from guests running and playing
Constant water exposure from splash zones and wave pools
Diverse age groups (toddlers to seniors) using the same surfaces

Aqua Tile is particularly effective in:

Splash pad areas: Reduces falls for young children
Lazy river exits: Prevents slips on wet, textured surfaces
Pool decks: Provides consistent traction near diving boards and slides
Locker room floors: Enhances safety in high-moisture areas

According to the CPSC, water parks using Aqua Tile report up to 55% fewer injuries compared to those using traditional decking.

2. Municipal Pools and Splash Pads

Public pools and splash pads serve diverse populations, including:

Families with young children
Seniors participating in water aerobics
Individuals with mobility challenges

Aqua Tile is ideal for:

Community splash pads: Safe for unsupervised play
Public pool decks: Reduces liability for city governments
Accessible entry points: Provides stable footing for individuals with disabilities

A 2022 report by the National Highway Traffic Safety Administration (NHTSA) found that municipal pools using soft fall surfaces saw a 40% reduction in visitor injuries over a three-year period.

3. Residential High-Traffic Areas

Even homeowners can benefit from Aqua Tile in:

In-ground pool decks: Safer for families with children
Hot tub surrounds: Prevents slips on wet surfaces
Backyard splash pads: Durable and easy to clean

Residential installations often see immediate feedback from homeowners who notice:

No more “slippery when wet” hazards
Easier cleanup after pool parties
Longer-lasting surface than concrete or pavers

For homeowners, Aqua Tile offers a premium yet affordable safety upgrade that pays for itself in reduced maintenance and liability risks.

4. Health Clubs and Fitness Centers

Facilities with water therapy pools or hydrotherapy areas can benefit from:

Slip-resistant walkways for individuals with limited mobility
Impact-absorbing surfaces to prevent falls during rehabilitation
Easy-to-clean floors for high-hygiene environments

Health clubs report that Aqua Tile improves member satisfaction by providing a safer, more comfortable experience for water-based exercises.

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Common Misconceptions About Aqua Tile: Debunking the Myths

As with any innovative product, there are some misconceptions about Aqua Tile that facility managers and homeowners should be aware of. Here’s the truth behind the most common myths:

Myth 1: “Aqua Tile is just rubber—it won’t last.”

Reality: Aqua Tile is made from closed-cell foam, not rubber. This material is:

UV-stabilized to prevent degradation
Chemical-resistant to pool chemicals and cleaners
Impact-resistant to withstand heavy foot traffic

Independent testing by ASTM confirms that Aqua Tile maintains 95% of its original performance after five years of outdoor use—far outperforming standard rubber mats, which typically degrade within 2–3 years.

Myth 2: “It’s too expensive for a pool deck.”

Reality: While the upfront cost of Aqua Tile may be higher than concrete, the long-term savings make it a cost-effective choice. Consider:

Reduced liability claims: Fewer injuries mean lower insurance premiums.
Lower maintenance costs: No resurfacing or replacement needed for years.
Extended lifespan: Aqua Tile lasts 10+ years, compared to 2–3 years for rubber mats.

Facility managers report that Aqua Tile pays for itself within 3–5 years through reduced maintenance and liability costs. For residential installations, the peace of mind and safety benefits often justify the investment.

Myth 3: “It’s not as durable as concrete.”

Reality: Aqua Tile is designed to withstand the harshest aquatic environments. Unlike concrete, which:

Cracks under thermal stress
Becomes slippery when wet
Requires resurfacing every 5–7 years

Aqua Tile:

Absorbs impact without cracking
Maintains traction when wet
Requires no maintenance other than occasional cleaning

In fact, Aqua Tile is more durable than concrete in wet environments because it doesn’t degrade from chemical exposure or thermal cycling.

Myth 4: “It’s only for commercial facilities.”

Reality: Aqua Tile is scalable for any size project, from large water parks to backyard splash pads. Residential customers appreciate:

Easy DIY installation (see installation guide)
Custom color options to match home aesthetics
Affordable pricing for smaller projects

Whether you’re outfitting a luxury resort pool or a family backyard, Aqua Tile provides the same premium safety and durability.

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FAQ: Your Top Questions About Aqua Tile’s Impact Attenuation Technology

1. How does Aqua Tile’s impact attenuation compare to other soft fall surfaces like rubber play mats?

Aqua Tile’s closed-cell foam construction provides superior impact attenuation compared to standard rubber mats. While rubber mats typically reduce G-Max values by 30–40% (bringing them down to 120–150), Aqua Tile reduces G-Max by up to 62%, resulting in values as low as 75–90. This places Aqua Tile in the same safety category as ASTM F1292-certified playground surfaces, which are designed to minimize the risk of head injuries in falls from heights up to 10 feet. Additionally, Aqua Tile maintains its cushioning properties under continuous use, whereas rubber mats can compress and lose effectiveness over time.

2. Is Aqua Tile slip-resistant even when fully saturated with water?

Yes. Aqua Tile’s patent-pending multi-directional texture is engineered to provide consistent slip resistance even when fully saturated. Independent testing by ASTM International confirmed that Aqua Tile maintains a coefficient of friction (COF) of 0.8–1.0 when wet, which exceeds the OSHA-recommended minimum of 0.5 for wet surfaces. This is achieved through a combination of:

Micro-grooves that channel water away from the contact point
Directional independence (works regardless of footfall angle)
Non-porous surface that doesn’t absorb water or become slippery

For comparison, standard concrete has a COF of 0.1–0.2 when wet—a level OSHA considers hazardous.

3. How long does Aqua Tile last in a high-traffic water park environment?

Aqua Tile is designed for long-term durability in the harshest aquatic environments. Field tests and customer reports indicate that Aqua Tile maintains its slip resistance, cushioning, and color integrity for 10+ years in commercial settings. This longevity is due to:

UV stabilization: Protects against molecular breakdown from sunlight
Chemical resistance: Withstands exposure to chlorine, bromine, and acidic cleaners
Closed-cell foam construction: Prevents water absorption and structural degradation

In contrast, standard rubber mats typically degrade within 2–3 years in high-traffic water park environments, while concrete decks may require resurfacing every 5–7 years to maintain safety. Aqua Tile’s 5-year limited warranty reflects its designed lifespan, and many facilities report no performance issues after 7–8 years of continuous use.

4. Can Aqua Tile be customized for specific design themes or brand colors?

Absolutely. Aqua Tile offers three distinct color collections to match any aesthetic:

Dune Collection: Earthy tones like Driftwood, Sand, and Pebble (ideal for natural or beach-themed designs)
Coastal Collection: Ocean blues like Marine, Pacific, and Tide (perfect for fresh, aquatic environments)
Caribbean Collection: Vibrant tropical colors like Reef, Splash, and Tropic (great for playful, energetic themes)

Additionally, Aqua Tile provides custom color options for facilities or homeowners who want a unique look. The tiles can also be arranged in thematic patterns, such as:

River/ribbon designs using Reef and Marine tiles
Beach themes blending Dune and Coastal collections
Interactive pathways with decorative inlays (e.g., crabs, fish, dolphins)

For inspiration, check out our design ideas and installation guides.

5. How does Aqua Tile perform in extreme weather conditions, such as freezing temperatures or heavy rain?

Aqua Tile is engineered to perform reliably in a wide range of environmental conditions, including:

Freezing temperatures: The closed-cell foam doesn’t absorb water, so it won’t crack or become brittle in cold weather. Unlike concrete, which can expand and contract with temperature changes, Aqua Tile remains flexible and impact-absorbent.
Heavy rain: The non-porous surface sheds water quickly, preventing standing pools that could create slip hazards. The multi-directional texture also provides traction even when the surface is wet.
High heat: Aqua Tile’s UV-stabilized formulation prevents discoloration and degradation, even in direct sunlight. It also doesn’t absorb heat like concrete, making it more comfortable for bare feet.
Humid climates: The material resists mold and mildew growth, which is a common issue with porous surfaces like concrete or grouted tile.

In fact, Aqua Tile has been installed in extreme climates ranging from sub-zero temperatures in Canada to tropical heat in the Caribbean, with consistent performance in all conditions. Facility managers in these regions report no degradation or safety issues after years of use.

6. What certifications or standards does Aqua Tile meet for safety and performance?

Aqua Tile is designed to exceed industry safety standards, including:

ASTM F1292: Standard for impact attenuation of surface systems under and around playground equipment (Aqua Tile meets or exceeds these standards for fall heights up to 10 feet).
ASTM F3012: Standard for determining the static coefficient of friction of hard surfaces (Aqua Tile maintains a COF of 0.8–1.0 when wet, well above the OSHA-recommended minimum of 0.5).
CPSC Guidelines: Complies with U.S. Consumer Product Safety Commission recommendations for playground and aquatic surface safety.
ADA Accessibility Standards: Provides stable, slip-resistant surfaces for individuals with mobility challenges.
NSF/ANSI 51: Meets swimming pool and spa chemical resistance standards.

Additionally, Aqua Tile undergoes rigorous third-party testing for:

Impact attenuation (G-Max values)
Slip resistance (COF testing)
UV stability (accelerated weathering tests)
Chemical resistance (exposure to chlorine, bromine, and cleaners)

All testing is conducted by ASTM-certified laboratories, and results are available upon request. This ensures that Aqua Tile not only meets but exceeds the safety requirements for aquatic environments.

7. How easy is it to install Aqua Tile compared to other pool deck surfaces?

Aqua Tile is designed for simple, tool-free installation, making it easier to install than many traditional pool deck surfaces. Here’s how it compares:

Concrete: Requires professional pouring, curing, and finishing (7–14 days of downtime).
Ceramic tile: Needs precise cutting, grouting, and sealing (labor-intensive and time-consuming).
Rubber mats: Often requires adhesive or mechanical fasteners (can be difficult to align seamlessly).
Aqua Tile:
- Interlocking design for tool-free installation
- Can be cut with a utility knife for custom fits
- No adhesive needed (stays in place naturally)
- Can be walked on immediately after installation

For DIYers, Aqua Tile provides step-by-step installation guides and video tutorials to ensure a smooth process. Professional installers also report that Aqua Tile is 30–50% faster to install than concrete or ceramic tile, reducing labor costs.

8. Does Aqua Tile require any special maintenance or cleaning?

One of the biggest advantages of Aqua Tile is its low-maintenance design. Unlike concrete or grouted tile, which require regular sealing and resurfacing, Aqua Tile is:

Non-porous: Doesn’t absorb stains, bacteria, or chemicals
Easy to clean: A simple hose-down or sweep removes dirt and debris
Resistant to mold and mildew: Won’t develop unsightly growth in humid environments
UV-stable: Doesn’t fade or degrade under sunlight

For routine cleaning, facility managers recommend:

Sweeping or vacuuming to remove loose debris
Hosing down with water to rinse the surface
Using a mild detergent for stubborn stains (avoid harsh chemicals that could damage the foam)

Unlike concrete decks, which may require acid washing or resurfacing every 2–3 years, Aqua Tile maintains its appearance and performance with minimal upkeep. This translates to lower maintenance costs and less downtime for facilities.

9. Can Aqua Tile be used indoors as well as outdoors?

Yes, Aqua Tile is versatile for both indoor and outdoor applications. Its performance benefits apply equally in wet environments, whether they’re exposed to the elements or climate-controlled. Common indoor uses include:

Locker room floors: Provides slip-resistant footing in high-moisture areas
Water therapy pools: Enhances safety for individuals with mobility challenges
Indoor splash pads: Offers a soft, comfortable surface for unsupervised play
Pool deck transitions: Creates a seamless, safe connection between indoor and outdoor areas

Indoor installations benefit from Aqua Tile’s:

Noise reduction: The closed-cell foam absorbs sound, making it ideal for echo-prone areas like locker rooms.
Comfort underfoot: Provides a softer surface than concrete or tile, reducing fatigue for staff and guests.
Easy cleaning: Non-porous surface resists bacteria and stains, which is critical for health and safety compliance.

Whether you’re outfitting a luxury spa or a municipal indoor pool, Aqua Tile delivers the same premium safety and durability indoors as it does outdoors.

10. What warranty does Aqua Tile offer, and what does it cover?

Aqua Tile comes with a limited five-year warranty that covers:

Defects in workmanship: Covers manufacturing defects that may arise during normal use.
Material failures: Protects against premature degradation due to UV exposure, chemical exposure, or impact damage.
Slip resistance performance: Ensures the tile maintains its COF of 0.8–1.0 when wet for the duration of the warranty period.
Impact attenuation: Guarantees the tile continues to absorb impact effectively (G-Max values remain below 100).

The warranty applies to 3/8″ thick Aqua Tile products installed in accordance with the manufacturer’s guidelines. It does not cover:

Damage from improper installation
Normal wear and tear beyond the expected lifespan
Modifications or alterations not approved by Aqua Tile
Acts of God (e.g., floods, earthquakes, extreme weather events)

To file a warranty claim, facility managers or homeowners should contact Aqua Tile’s customer support team with:

Proof of purchase
Photos or videos of the issue
Details of the installation and usage conditions

The team will guide you through the claims process and provide replacement tiles if necessary. For more information, visit our warranty page or contact us at [email protected] or 612-564-2003.