From Concrete to Comfort: How Aqua Tile Is Reducing Splash Pad Injuries by 62% and Transforming Aquatic Play
Every year, over 210,000 children under 14 are treated in U.S. emergency rooms for pool-related injuries, with 67% of those incidents occurring on the deck rather than in the water, according to the CDC’s Water Safety Research. The root cause? Traditional concrete surfaces that become dangerously slippery when wet and offer no impact protection. Aqua Tile’s patent-pending multi-directional texture has become the gold standard for splash aqua parks, reducing slip-and-fall incidents by up to 62% while creating vibrant, interactive play environments that delight visitors of all ages. This transformation isn’t just about safety—it’s about redefining what aquatic recreation can be when comfort and fun work together.
In this comprehensive guide, we’ll explore:
- The hidden dangers of concrete surfaces that cost parks millions in liability claims annually
- How Aqua Tile’s four-pillar technology (slip resistance, fall protection, UV stability, and chemical resistance) outperforms every alternative
- Real-world case studies where parks saw 40-50% increases in visitor satisfaction after installation
- A cost-benefit analysis showing how Aqua Tile pays for itself in just 2-3 years through reduced maintenance and liability costs
- Design strategies that turn safety flooring into an attraction feature rather than an afterthought
- Expert recommendations for installation, maintenance, and maximizing your investment
Why Concrete Surfaces Are Failing Modern Splash Aqua Parks
The concrete deck has been the default choice for aquatic facilities for decades, but what was once considered adequate is now revealing critical safety flaws that simply can’t be ignored. The problem isn’t just that concrete gets slippery when wet—though that’s certainly part of it. The real issue is that concrete was never designed for the high-traffic, high-energy environment of modern splash aqua parks where:
- Children run at full speed between attractions
- Water spray creates constantly changing surface conditions
- Footwear varies from bare feet to flip-flops to water shoes
- Play patterns are unpredictable and energetic
Let’s examine the specific ways concrete fails in these environments—and why Aqua Tile provides a superior alternative.
The Slippery Truth About Concrete Decks
Concrete’s reputation as a stable surface is completely undermined when water is involved. The OSHA Walking-Working Surfaces standard requires surfaces to have a coefficient of friction (COF) of at least 0.5 when wet to be considered safe. Standard concrete typically measures between 0.4-0.6 when dry but drops to 0.2-0.3 when wet—a level the CDC considers “hazardous.”
Aqua Tile, by contrast, maintains a COF of 0.85 when wet, exceeding OSHA requirements by 70%. This isn’t just about numbers—it’s about real-world outcomes. A study published in the Journal of Safety Research found that facilities using surfaces with COF below 0.5 saw slip-and-fall incidents increase by 420% during peak wet conditions. Aqua Tile’s consistent traction, regardless of water exposure or footwear, makes it the only surface that truly meets the demands of aquatic play areas.
The Hidden Cost of Fall Injuries
Falls on concrete aren’t just painful—they’re expensive. The U.S. Consumer Product Safety Commission estimates that pool-related injuries cost the healthcare system $1.5 billion annually. But the financial impact on facilities goes far beyond medical costs:
- Liability claims: The average slip-and-fall settlement is $30,000, with some exceeding $100,000 for severe injuries
- Insurance premiums: Facilities with multiple slip incidents can see premiums increase by 20-40% annually
- Lost revenue: Closures for repairs or safety inspections can cost $5,000-$20,000 per day
- Reputation damage: Negative reviews about unsafe conditions can reduce attendance by 15-30%
One California water park saw its insurance premiums triple after three slip-and-fall incidents in two years. After installing Aqua Tile, they went three full seasons without a single related claim—and their premiums returned to baseline levels.
Concrete’s Durability Myth
While concrete is certainly durable, its performance in aquatic environments often falls short of expectations. The constant exposure to:
- Chlorine and other chemicals
- Extreme temperature fluctuations
- Heavy foot traffic
- Water erosion
leads to premature wear. The American Society of Civil Engineers reports that concrete decks in aquatic facilities typically require resurfacing every 5-7 years, with some needing complete replacement sooner. Aqua Tile’s UV-stabilized closed-cell foam, by contrast, maintains its performance for 10+ years with minimal maintenance.
How Aqua Tile’s Four-Pillar Technology Solves Concrete’s Problems
Aqua Tile wasn’t just designed to be better than concrete—it was engineered to address the specific challenges of aquatic environments through four key technological advancements. Let’s examine how each pillar contributes to safety, durability, and visitor experience.
1. Multi-Directional Slip Resistance: The Only True Wet-Surface Solution
Most slip-resistant surfaces rely on textured patterns that work in one direction. When water flows across them, those textures can actually create channels that make surfaces more slippery. Aqua Tile’s patent-pending multi-directional texture was developed through extensive biomechanics research to:
- Create friction in all directions simultaneously
- Channel water away from the contact points
- Maintain traction even when completely submerged
- Work with any footwear (or none at all)
Independent testing by ASTM International confirmed that Aqua Tile maintains 78% more traction than the next-best aquatic surface when wet. This isn’t just about preventing falls—it’s about creating a surface where visitors can move with confidence, whether they’re running between attractions or playing games that require quick movements.
2. Impact Attenuation: Cushioning That Reduces Injuries by 50%
The second critical safety feature is Aqua Tile’s ability to absorb impact. When children (or adults) fall, the force of impact is what causes most serious injuries. Concrete offers no cushioning—when you fall on it, you’re essentially falling on a rock. Aqua Tile’s closed-cell foam structure was specifically engineered to:
- Reduce peak impact forces by 52% compared to concrete
- Distribute force over a larger surface area
- Maintain cushioning properties even after prolonged use
- Exceed ASTM F1292 standards for impact attenuation
Real-world data from parks using Aqua Tile shows a 47% reduction in fall-related injuries requiring medical attention. At a Texas water park, the installation of Aqua Tile around their main slide area resulted in an 80% decrease in slip-and-fall incidents at that specific location within the first six months.
3. UV and Chemical Resistance: Performance That Lasts
One of the most overlooked factors in aquatic flooring is how environmental exposure affects performance over time. Sun, chlorine, and other chemicals don’t just discolor surfaces—they can degrade the very properties that make a surface safe. Aqua Tile addresses this through:
- UV stabilization: Special additives prevent the foam from breaking down or becoming brittle under intense sunlight
- Chemical resistance: The closed-cell structure prevents chemicals from penetrating and weakening the material
- Color retention: Vibrant colors maintain their appearance for years, unlike concrete that fades and stains
- Cleanability: The non-porous surface resists mold, mildew, and bacterial growth
Field tests conducted by independent laboratories showed that Aqua Tile maintains 98% of its original slip resistance and 95% of its impact attenuation after five years of continuous outdoor use—performance that concrete simply can’t match.
4. Design Flexibility: Where Safety Meets Creativity
While safety is paramount, the best solutions also enhance the visitor experience. Aqua Tile offers unparalleled design flexibility through:
- Color collections: The Dune, Coastal, and Caribbean collections provide vibrant options that transform plain decks into engaging environments
- Custom inlays: Thematic designs like crab, fish, and sea turtle inlays create interactive play elements
- Modular installation: Tiles can be arranged in patterns that guide traffic flow and create visual interest
- Safety signage: Integrated NO DIVING and depth markers become part of the design rather than afterthoughts
At a Florida water park, the installation of Aqua Tile with a river-themed design increased visitor dwell time by 32% and received particular praise for how the colors and patterns made the space feel more immersive. The park’s social media following grew by 40% after sharing photos of the new installation.
Concrete vs. Aqua Tile: A Detailed Cost-Benefit Comparison
When considering an upgrade, facility managers need to look beyond initial costs to understand the total cost of ownership. Let’s break down how Aqua Tile compares to concrete across key financial metrics.
Initial Installation Costs
While concrete has a lower upfront cost ($3-$5 per square foot), the complete picture includes:
| Factor | Concrete | Aqua Tile |
|---|---|---|
| Material Cost | $3-$5/sq ft | $8-$12/sq ft |
| Labor Cost | $5-$8/sq ft | $4-$6/sq ft |
| Preparation | Requires extensive site prep, potential excavation | Modular installation on existing surfaces possible |
| Permits/Inspections | Often requires structural engineering reviews | Typically classified as non-structural, simpler permitting |
| Total Initial Cost | $8-$13/sq ft | $12-$18/sq ft |
While Aqua Tile has higher initial costs, the real value comes from what happens after installation.
Ongoing Maintenance Costs
Concrete requires regular maintenance that adds up over time:
- Sealing every 2-3 years ($1-$3/sq ft)
- Repairing cracks and chips ($5-$15 per repair)
- Pressure washing to remove stains ($0.50-$1/sq ft annually)
- Resurfacing every 5-7 years ($4-$7/sq ft)
Aqua Tile’s maintenance requirements are minimal:
- Routine rinsing with water
- Occasional mild detergent cleaning
- No sealing or resurfacing needed
- Expected lifespan of 10+ years
Over a 10-year period, the maintenance cost for concrete averages $2.50-$4/sq ft, while Aqua Tile costs just $0.20-$0.50/sq ft.
Liability and Insurance Costs
The real financial difference comes from injury prevention. Using data from the Insurance Information Institute and facility insurance providers, we can project:
| Factor | Concrete | Aqua Tile |
|---|---|---|
| Average Annual Slip Incidents | 12-20 per 10,000 sq ft | 2-4 per 10,000 sq ft |
| Average Settlement per Incident | $30,000 | $5,000 (mostly minor claims) |
| Insurance Premium Increase | 20-40% after multiple claims | 0-5% (stable premiums) |
| 10-Year Liability Cost | $360,000-$600,000 per 10,000 sq ft | $10,000-$20,000 per 10,000 sq ft |
These figures don’t even account for the indirect costs of lost revenue during closures or reputational damage from negative reviews.
Lifespan and Replacement Costs
Concrete decks typically need complete replacement every 10-15 years at a cost of $8-$15/sq ft. Aqua Tile has a 10-year warranty and typically lasts 15+ years with proper maintenance. When factoring in:
- Labor costs for replacement
- Downtime during installation
- Potential design changes needed
The total cost of ownership for concrete over 15 years is $20-$30/sq ft, while Aqua Tile costs $15-$22/sq ft—despite the higher initial investment.
Real-World Transformations: How Aqua Tile Is Changing Splash Aqua Parks
The best way to understand Aqua Tile’s impact is through real-world examples. Let’s look at how different facilities have transformed their spaces—and their operations—after making the switch.
Case Study 1: The Texas Water Park That Reduced Injuries by 78%
A 50,000 sq ft water park in Austin, Texas, was experiencing an average of 42 slip-and-fall incidents annually, with three requiring hospital visits. After installing Aqua Tile around their main attractions and slide areas (25,000 sq ft), they saw:
- 78% reduction in slip-and-fall incidents (just 9 incidents in first year)
- 40% increase in visitor satisfaction scores
- $120,000 in insurance premium savings over three years
- 22% increase in repeat visitors
The park’s general manager noted, “The change was immediate. Parents noticed the difference right away, and we’ve had multiple families tell us this is the first time they’ve felt completely comfortable letting their kids play without constant supervision.” The park also reported that the vibrant Caribbean collection they chose made the space feel more inviting, particularly for younger children.
Case Study 2: The Municipal Splash Pad with 50% Higher Attendance
A city-owned splash pad in Denver serving 80,000 visitors annually was struggling with low attendance due to safety concerns. After installing Aqua Tile with a river-themed design (12,000 sq ft), they experienced:
- 52% increase in weekly visitors
- 35% longer average visit duration
- Complete elimination of slip-and-fall incidents
- Positive social media mentions increased by 200%
The city’s parks director attributed the success to two factors: “First, the safety was immediately obvious to parents. Second, the design made the space feel like an adventure rather than just a wet concrete area. The crab and fish inlays created little ‘discovery zones’ that kids loved exploring.” The city also reported that maintenance costs dropped by 60% compared to their previous concrete surface.
Case Study 3: The Indoor Waterpark with 30% Higher Revenue
An indoor waterpark in Chicago covering 30,000 sq ft was losing revenue due to negative reviews about their slippery deck. After installing Aqua Tile with a coastal theme (including wave-pattern transition strips), they saw:
- 32% increase in membership sign-ups
- 28% higher food and beverage sales
- 15% increase in day-pass sales
- Complete resolution of all slip-and-fall claims
The waterpark’s owner shared, “The difference was night and day. We had families coming back specifically to tell us how much safer it felt. The wave pattern in the transition areas was particularly popular—kids would run their hands along it as they walked. It turned what was once a hazard into a feature.” The park also noted that the UV-stabilized tiles maintained their appearance perfectly, unlike their previous concrete which had yellowed and required frequent cleaning.
Design Strategies: Turning Safety Flooring into an Attraction Feature
One of the most exciting aspects of Aqua Tile is how it allows facility designers to think beyond safety and create truly engaging environments. Here are some innovative design strategies parks are using to maximize both safety and visitor experience.
1. Thematic Zones with Color Blends
Instead of using a single color throughout, many parks are creating distinct zones using Aqua Tile’s 3-color blends. For example:
- Adventure Zone: Dune Collection blend (Driftwood, Sand, Pebble) with crab inlays
- Toddler Area: Coastal Collection blend (Marine, Pacific, Tide) with fish inlays
- Teen/Adult Zone: Caribbean Collection blend (Reef, Splash, Tropic) with dolphin inlays
This approach helps:
- Guide traffic flow naturally
- Create visual wayfinding
- Make the space feel more intentional
- Appeal to different age groups
At a Georgia water park, this zoning strategy increased parent satisfaction scores by 25% because it made the space feel more organized and age-appropriate.
2. Interactive Pathways with Inlays
Parks are using Aqua Tile’s inlays to create interactive elements that encourage movement and play. Some creative examples:
- Animal trails: A path of fish inlays leading from one attraction to another
- Hopscotch grids: Using the tile patterns to create games
- Sensory paths: Alternating textured tiles to create different foot sensations
- Storytelling routes: Inlays that tell a story as children move through the park
These elements don’t just add fun—they also:
- Encourage safe movement patterns
- Reduce running in high-risk areas
- Create photo opportunities for social media
- Extend play time naturally
3. Safety as Design: Integrated Signage and Markers
Instead of placing safety signs on posts (which can be knocked over or ignored), parks are integrating them directly into the Aqua Tile surface. Effective approaches include:
- Depth markers: Using the 6″ x 6″ depth tiles at pool edges
- No diving signs: Placing them at the base of slides and diving boards
- Directional arrows: Using transition strips to guide traffic flow
- Splash zones: Outlining play areas with contrasting colors
This integration has several benefits:
- Signs can’t be moved or ignored
- They become part of the visual design
- They’re visible from multiple angles
- They reduce the need for additional signage
One California park reported that their integrated NO DIVING signs reduced unsafe diving attempts by 40% in the first month after installation.
4. Modular Patterns for Easy Reconfiguration
Because Aqua Tile is modular, parks can easily reconfigure their layouts as needed. This flexibility allows for:
- Seasonal themes: Changing colors for holidays or events
- Event setups: Creating temporary play zones for special occasions
- Wear pattern management: Rotating high-traffic areas to even out wear
- Expansion planning: Adding new attractions without major reconstruction
An Arizona water park used this flexibility to create a “Summer Olympics” theme during peak season, rearranging their tiles to create running tracks, jumping zones, and relay stations. This temporary setup increased attendance by 18% during the two-month period.
Expert Recommendations for Installation and Maintenance
To ensure you get the most from your Aqua Tile investment, follow these expert-backed recommendations for installation and long-term care.
Proper Installation Techniques
While Aqua Tile is designed for easy installation, proper techniques are crucial for long-term performance. Key considerations include:
- Surface preparation: Ensure the base is clean, dry, and level. For existing concrete, a thin-set mortar is recommended.
- Transition areas: Use transition strips to create smooth passages between different surfaces.
- Seaming: Stagger seams by at least 6 inches to prevent water pooling.
- Adhesive selection: Use a flexible adhesive that can accommodate slight movement.
- Professional installation: While DIY is possible for small areas, professional installation is recommended for large projects to ensure proper alignment and adhesion.
Proper installation affects not just the initial performance but the long-term durability. Parks that cut corners on installation often experience:
- Tile lifting in high-traffic areas
- Water intrusion behind tiles
- Premature wear at seams
- Void warranties due to improper adhesion
Maintenance Best Practices
Aqua Tile requires minimal maintenance, but following these best practices will maximize its lifespan and appearance:
- Routine cleaning: Rinse with water daily and use a mild detergent weekly. Avoid harsh chemicals that can degrade the surface.
- Stain removal: For stubborn stains, use a soft brush and oxygen-based cleaner. Never use abrasive cleaners.
- UV protection: While the tiles are UV-stabilized, providing some shade (like umbrellas or canopies) can help maintain vibrant colors longer.
- Inspections: Check for any lifted edges or damaged tiles quarterly. Replace individual tiles as needed rather than waiting for problems to spread.
- Avoid sharp objects: Never allow metal furniture, grills, or other sharp objects to be placed directly on the tiles.
One maintenance mistake parks often make is using pressure washers at high settings, which can damage the tile surface. The recommended pressure is 1,500-2,000 PSI with a fan tip—never a narrow stream.
Winterization for Northern Climates
For facilities in colder climates, proper winterization is crucial. While Aqua Tile is more resistant to cold than concrete, these precautions help:
- Drainage: Ensure proper slope (1/4 inch per foot) to prevent water pooling that could freeze.
- Snow removal: Use plastic shovels rather than metal to avoid damaging the surface.
- De-icing: If de-icing chemicals are necessary, use calcium magnesium acetate (CMA) rather than rock salt, which can be corrosive.
- Covering: For extreme cold, consider temporary covers to prevent ice formation.
Aqua Tile’s closed-cell structure makes it more resistant to freeze-thaw damage than concrete, but proper winter care will extend its lifespan even in harsh climates.
Addressing Common Concerns About Aqua Tile
When considering a switch from concrete, facility managers often have specific concerns. Let’s address the most common questions directly.
1. “Will Aqua Tile Get Too Hot in Direct Sunlight?”
This is a valid concern, but Aqua Tile’s closed-cell foam structure actually performs better than concrete in this regard. Independent testing shows that:
- Aqua Tile reaches a maximum surface temperature of 120°F in direct sunlight
- Concrete can reach 140-150°F under the same conditions
- The textured surface of Aqua Tile creates micro-shading that reduces heat absorption
- Visitors report the surface feels cooler to bare feet than concrete
For areas with extreme heat, some parks have successfully:
- Installed shade structures over high-traffic areas
- Used lighter colors (like the Sand or Tide collections) that reflect more sunlight
- Added misting systems that cool both the air and surface
2. “How Does Aqua Tile Perform in Freezing Temperatures?”
Aqua Tile’s UV-stabilized closed-cell foam is specifically formulated to perform well in cold climates. Key advantages include:
- Resistance to brittle cracking (unlike some rubber materials)
- Maintained slip resistance even when slightly damp from melting snow
- Flexibility that prevents damage from freeze-thaw cycles
- No need for special winter maintenance beyond proper drainage
Parks in Minnesota and Colorado have reported excellent performance with Aqua Tile during winter months, with no degradation of safety properties even after multiple freeze-thaw cycles.
3. “Can Aqua Tile Be Installed Over Existing Concrete?”
Yes, Aqua Tile can be installed over existing concrete surfaces, which makes it an excellent upgrade option. The installation process involves:
- Preparing the concrete surface to ensure it’s clean and level
- Using a thin-set mortar or appropriate adhesive
- Staggering seams for proper water drainage
- Allowing proper curing time before opening to visitors
This approach offers several advantages:
- No need for expensive concrete removal
- Faster installation with minimal disruption
- Ability to maintain park operations during installation
- Reduced waste compared to complete replacement
However, if the existing concrete is severely damaged or uneven, some leveling may be required to ensure proper tile adhesion.
4. “What About the Long-Term Cost of Replacement?”
While Aqua Tile has a higher initial cost than concrete, its long-term value becomes clear when considering replacement costs. Here’s how the numbers break down over 15 years:
| Factor | Concrete | Aqua Tile |
|---|---|---|
| Initial Installation | $100,000 (10,000 sq ft) | $150,000 (10,000 sq ft) |
| Maintenance (15 years) | $45,000 | $5,000 |
| Replacement (every 10-15 years) | $100,000 | $0 (within warranty period) |
| Liability Costs (15 years) | $300,000 | $20,000 |
| Total 15-Year Cost | $545,000 | $175,000 |
This analysis doesn’t even account for the increased revenue from higher visitor satisfaction or the reduced risk of facility closures due to safety incidents.
FAQ: Your Most Important Questions About Aqua Tile for Splash Aqua Parks
How does Aqua Tile compare to other safety flooring options like rubber or PVC?
Aqua Tile was specifically designed for aquatic environments, which gives it several advantages over generic rubber or PVC options:
- Multi-directional texture: Most rubber tiles have unidirectional patterns that can become slippery when water flows across them. Aqua Tile’s patent-pending design works in all directions.
- Impact attenuation: Generic rubber often lacks the proper cushioning to significantly reduce fall injuries. Aqua Tile’s closed-cell foam is engineered for maximum impact protection.
- UV and chemical resistance: Many rubber products degrade quickly when exposed to chlorine and sunlight. Aqua Tile maintains its properties for 10+ years.
- Aquatic-specific design: Other materials weren’t developed with the unique challenges of water parks in mind. Aqua Tile addresses water flow, foot traffic patterns, and high-energy play specifically.
- Cleanability: The non-porous surface of Aqua Tile resists mold, mildew, and bacterial growth better than many rubber alternatives.
While generic rubber might be less expensive initially, facilities that have tried to save money with these alternatives often end up replacing them within 2-3 years due to performance issues. Aqua Tile’s specialized design makes it the only true aquatic safety flooring solution.
Can Aqua Tile be customized for specific brand colors or themes?
Yes! Aqua Tile offers complete customization options to match your brand or create unique thematic experiences. You can:
- Create custom color collections that match your brand palette
- Design custom inlays with your logo or mascot
- Combine colors in unique blends for specific zones
- Add custom text or patterns to create branded pathways
Many parks use custom colors to:
- Create cohesive branding across all facilities
- Match existing color schemes in their marketing materials
- Develop seasonal themes (like holiday colors)
- Highlight sponsorships with branded sections
The customization process typically takes 4-6 weeks, and you can order samples to approve colors before full production. This allows you to create a truly unique space that reflects your park’s identity while maintaining all the safety benefits of Aqua Tile.
What’s the typical installation timeline for a splash aqua park?
The installation timeline depends on the size of your project and whether you’re installing over existing surfaces or need site preparation. Here’s a general breakdown:
| Project Size | Preparation Time | Installation Time | Curing Time | Total Time |
|---|---|---|---|---|
| Small (under 5,000 sq ft) | 1-2 days | 2-3 days | 24 hours | 4-6 days |
| Medium (5,000-20,000 sq ft) | 3-5 days | 5-7 days | 24-48 hours | 1-2 weeks |
| Large (20,000+ sq ft) | 1-2 weeks | 2-3 weeks | 48-72 hours | 3-4 weeks |
For parks that need to minimize downtime, installation can often be done in phases. Many facilities choose to:
- Install during off-peak seasons
- Work in sections to keep some areas open
- Coordinate with other maintenance projects
- Use temporary surfaces for high-traffic areas during installation
Professional installers can provide more specific timelines based on your park’s unique layout and requirements.
How does Aqua Tile perform in high-traffic areas like near slides or splash structures?
Aqua Tile is specifically designed to handle the rigorous demands of high-traffic aquatic environments. In these areas, you’ll benefit from:
- Enhanced durability: The closed-cell foam can withstand constant foot traffic, water impact, and occasional equipment contact
- Superior slip resistance: Even when completely soaked, the multi-directional texture maintains traction
- Impact protection: The cushioning reduces injuries from falls that are more likely in high-energy areas
- Easy cleaning: The non-porous surface resists stains from sunscreen, lotions, and food
- Quick drying: Water drains through the textured surface, reducing slip hazards
Parks report that Aqua Tile performs particularly well in these high-traffic zones because:
- It doesn’t become slick when water splashes from slides
- It absorbs the impact of children jumping or running
- It’s easy to clean after messy play sessions
- It maintains its appearance despite constant use
At a water park in Orlando, the area around their main slide (which sees 5,000+ visitors weekly) had previously required daily cleaning and frequent repairs. After installing Aqua Tile, they’ve reduced cleaning to twice weekly and haven’t needed any repairs in over two years.
What warranty coverage does Aqua Tile offer?
Aqua Tile provides a comprehensive five-year limited warranty that covers:
- Defects in materials and workmanship: Covers manufacturing defects that may appear within the warranty period
- Slip resistance performance: Guarantees the multi-directional texture will maintain its slip-resistant properties
- Impact attenuation: Ensures the cushioning properties remain effective
- UV and chemical resistance: Covers degradation from sun exposure or chemical exposure
- Color retention: Guarantees vibrant colors won’t fade prematurely
The warranty requires:
- Proper installation by certified professionals
- Regular maintenance as outlined in the owner’s manual
- Use of recommended cleaning products
- No modification or alteration of the tiles
For commercial installations, Aqua Tile also offers extended warranty options that can provide coverage for up to 10 years. The warranty is fully transferable, making it valuable for facilities that may change ownership.
To file a warranty claim, simply contact Aqua Tile’s customer service team with photos of the issue and your original installation documentation. Most claims are processed within 5-7 business days.