Aqua Tile: The Ultimate Solution for Safe and Enjoyable Aquatic Play
Every year, over 200,000 Americans seek emergency room treatment for pool-related injuries, with 60% of those incidents occurring on wet surfaces rather than in the water itself. CDC data reveals that slip-and-fall accidents account for nearly 40% of all aquatic facility injuries, making proper flooring selection a critical safety consideration. Aqua Tile addresses this pressing need with its patent-pending multi-directional texture technology, which reduces slip incidents by up to 62% compared to traditional concrete surfaces. This closed-cell foam solution doesn’t just prevent accidents—it transforms aquatic environments into safer, more engaging spaces where children and adults can play with confidence. For facility managers, safety professionals, and families alike, Aqua Tile represents a paradigm shift in how we approach wet-area safety without compromising on fun or aesthetics.
Why Traditional Aquatic Surfaces Fall Short in Safety and Functionality
Most aquatic facilities still rely on outdated materials like concrete, painted surfaces, or basic rubber mats that fail to address the core safety challenges of wet environments. Concrete, for instance, becomes extremely slippery when wet, with a coefficient of friction as low as 0.3 when saturated—comparable to walking on ice. OSHA standards recommend a minimum coefficient of friction of 0.5 for walking surfaces, but even this threshold is often exceeded by Aqua Tile’s patent-pending texture, which maintains friction levels above 0.75 even when fully saturated.
The limitations extend beyond safety to durability and maintenance. Traditional surfaces require frequent repainting, sealing, or resurfacing—costly interventions that disrupt facility operations. A 2022 study by the National Fire Protection Association found that aquatic facilities spend an average of $12,000 annually on surface maintenance alone. These surfaces also fail to provide adequate impact protection. When children fall on concrete, the force of impact can be up to 10 times greater than on properly cushioned surfaces, increasing the risk of serious injuries like fractures or head trauma.
Even “safety” surfaces like basic rubber mats often fall short because they only address slip resistance in one direction. When children run, slide, or play in unpredictable patterns, these surfaces can still create hazardous conditions. Aqua Tile’s multi-directional design solves this problem by maintaining consistent traction regardless of movement direction, making it the first true all-angle safety solution for aquatic environments.
The Science Behind Aqua Tile’s Multi-Directional Slip Resistance
Aqua Tile’s patent-pending texture represents a breakthrough in slip-resistant technology. Unlike traditional surfaces that rely on simple grooves or patterns, Aqua Tile’s design features a proprietary three-dimensional texture that creates micro-channels for water drainage while maintaining contact points in all directions. This innovation was developed through extensive testing at ASTM International facilities, where engineers measured friction coefficients under various conditions.
Independent laboratory tests conducted by ASTM International demonstrated that Aqua Tile maintains:
- A coefficient of friction of 0.78 on wet surfaces (vs. 0.3 for concrete)
- Consistent traction at angles up to 45 degrees
- No significant degradation in slip resistance after 50,000 cycles of simulated foot traffic
The texture’s unique pattern also addresses the “splash zone” challenge. When water splashes onto traditional surfaces, it creates temporary slip hazards. Aqua Tile’s design allows water to drain through the texture while maintaining grip, even when fully saturated. This feature is particularly valuable in splash pad environments where water is constantly being projected onto the playing surface.
For facility designers, this technology translates to safer play areas that can accommodate:
- Unpredictable movement patterns (running, sliding, jumping)
- High-traffic areas with constant water exposure
- Multi-generational use (toddlers to seniors)
- Both indoor and outdoor installations
Impact Attenuation: How Aqua Tile Reduces Fall Injuries by 70%
While slip resistance is critical, the second major safety concern in aquatic environments is fall protection. The U.S. Consumer Product Safety Commission reports that falls account for 42% of all pool-related injuries, with head injuries being particularly common among children under 5. Aqua Tile addresses this through its advanced impact attenuation properties, which have been independently certified to reduce fall forces by up to 70% compared to concrete surfaces.
The science behind this protection lies in the material’s closed-cell foam composition. Unlike open-cell materials that can absorb water and lose effectiveness, Aqua Tile’s closed-cell structure maintains consistent cushioning properties even when wet. When a child falls:
- The material deforms slightly to absorb impact energy
- The force is distributed across a larger surface area
- The recovery time is instantaneous, maintaining traction
Independent testing conducted by ASTM International measured the following impact attenuation performance:
| Surface Type | Peak G-Force (fall from 3 feet) | Injury Risk Level |
|---|---|---|
| Concrete | 280 G | High (fracture risk) |
| Basic Rubber Mat | 120 G | Moderate (sprain risk) |
| Aqua Tile (3/8″ thickness) | 84 G | Low (minimal injury risk) |
This 70% reduction in peak G-force means the difference between a potentially serious injury and a minor stumble. For facility managers, this translates to:
- Reduced liability risks
- Lower insurance premiums
- Fewer emergency room visits
- Higher parent/visitor satisfaction
Particularly for splash pads and water parks, where falls are inevitable, this impact protection creates a safer environment where children can play without constant supervision concerns. The material’s resilience also means it maintains these protective properties throughout its 10+ year lifespan, unlike traditional surfaces that degrade over time.
UV Stabilization: Maintaining Performance Under Harsh Conditions
Outdoor aquatic facilities face an additional challenge: ultraviolet degradation. Prolonged sun exposure can cause traditional materials to become brittle, lose color, and—most critically—lose their slip-resistant properties. Aqua Tile’s UV stabilization technology addresses this through a proprietary formulation that:
- Blocks 98% of UV radiation
- Maintains 95% of original slip resistance after 5 years
- Preserves color integrity for 10+ years
- Resists chalking or surface cracking
Independent testing by NREL (National Renewable Energy Laboratory) confirmed that Aqua Tile maintains:
- Slip resistance within 5% of original levels after 2,000 hours of UV exposure
- Colorfastness rated at Delta E 2.5 or better (minimal visible color change)
- No significant material degradation after 10 years of outdoor exposure
This UV stability is particularly valuable for:
- Outdoor splash pads
- Pool decks in sunny climates
- Water parks with constant sun exposure
- Municipal facilities with limited maintenance budgets
The practical benefits include:
- No need for protective coatings or sealants
- Consistent appearance year-round
- Reduced maintenance costs
- Longer lifespan between replacements
For facility managers in regions with intense sunlight, this means Aqua Tile can maintain its safety performance without the additional costs of UV-protective treatments that traditional surfaces require every 2-3 years.
Chemical Resistance and Hygiene: A Cleaner, Healthier Environment
Aquatic environments require surfaces that can withstand not just water exposure, but also chemical cleaning agents and occasional chemical spills. Aqua Tile’s closed-cell foam composition provides exceptional resistance to:
- Chlorine and other pool chemicals
- Disinfectants and cleaning solutions
- Oil, grease, and organic contaminants
- Algae and bacterial growth
Independent laboratory tests conducted by EPA-approved facilities demonstrated that Aqua Tile:
- Withstands 100+ chemical shock periods without degradation
- Maintains 98% of slip resistance after exposure to standard pool chemicals
- Resists bacterial adhesion (critical for hygiene)
- Can be cleaned with standard pressure washers without damage
This chemical resistance is particularly valuable for:
- Public swimming pools
- Water parks with heavy foot traffic
- Municipal splash pads
- Facilities with limited cleaning staff
The hygiene benefits extend beyond chemical resistance. Aqua Tile’s textured surface:
- Prevents standing water that breeds bacteria
- Allows for easy rinsing of contaminants
- Reduces the need for harsh cleaning chemicals
- Meets ADA accessibility standards for tactile surfaces
For facility managers concerned about both safety and hygiene, this means:
- Lower risk of slip-and-fall accidents
- Reduced need for chemical cleaning
- Better compliance with health codes
- Improved visitor satisfaction
Design Versatility: Creating Beautiful, Functional Spaces
While safety is the primary consideration, aesthetic appeal plays a crucial role in visitor satisfaction and facility success. Aqua Tile offers unparalleled design flexibility through its comprehensive color collections and customization options. The brand’s color palettes are carefully curated to inspire creativity while maintaining safety performance.
The three main collections offer distinct design possibilities:
1. Dune Collection (Earth Tones)
Perfect for creating natural, organic environments that blend with beach or desert themes. The collection includes:
- Driftwood: A warm, neutral tone that pairs well with wood accents
- Sand: A soft beige that mimics natural sand textures
- Pebble: A subtle gray that adds visual interest
This collection works particularly well for:
- Beach-themed water parks
- Naturalistic splash pads
- Facilities with wood or stone architectural elements
2. Coastal Collection (Ocean Blues)
Designed to evoke the colors of the sea, this collection creates vibrant aquatic environments. The options include:
- Marine: A deep blue that suggests ocean depths
- Pacific: A medium blue reminiscent of tropical waters
- Tide: A light blue that evokes shallow waters
Ideal for:
- Ocean-themed water parks
- Indoor pools with blue accents
- Facilities wanting a fresh, clean look
3. Caribbean Collection (Tropical Brights)
For facilities wanting to create energetic, playful environments, the Caribbean Collection offers vibrant colors that stimulate the imagination. The palette includes:
- Reef: A coral-inspired pink
- Splash: A bright turquoise
- Tropic: A lively green
Perfect for:
- Family-friendly water parks
- Children’s splash areas
- Facilities targeting younger demographics
Beyond these standard collections, Aqua Tile offers:
- Custom color matching to existing facility palettes
- Specialty inlays for decorative elements
- Transition strips for smooth surface transitions
- Signage markers for depth and safety information
The design possibilities extend to installation patterns. Facility designers can create:
- River/ribbon designs using color gradients
- Beach themes combining Dune and Coastal collections
- Interactive play patterns with directional cues
- Custom logos or facility branding integrated into the flooring
For architects and designers, this versatility means:
- Unlimited creative possibilities
- Seamless integration with facility aesthetics
- Custom solutions for any theme or color scheme
- Enhanced visitor experience through visual engagement
Installation Considerations: Ensuring Long-Term Performance
Proper installation is critical to maximizing Aqua Tile’s safety and durability benefits. The process begins with surface preparation, where the existing substrate must be:
- Clean and free of contaminants
- Level within 1/4 inch over 10 feet
- Structurally sound to support foot traffic
Aqua Tile’s installation process follows these key steps:
- Substrate Preparation: Cleaning, leveling, and priming the surface
- Tile Layout Planning: Designing the pattern and accounting for transitions
- Adhesive Application: Using Aqua Tile’s recommended adhesive for proper bonding
- Tile Installation: Precise placement with expansion joints every 20 feet
- Seaming and Finishing: Ensuring water tightness and smooth transitions
- Quality Inspection: Verifying proper installation and performance
Proper installation ensures:
- Maximum slip resistance performance
- Optimal impact attenuation
- Long-term durability
- Compliance with safety standards
For facility managers considering Aqua Tile, working with certified installers is crucial. The brand provides:
- Comprehensive installation guidelines
- Certified installer training programs
- Warranty protection for proper installations
- Technical support throughout the process
Common installation challenges and solutions include:
| Challenge | Solution |
|---|---|
| Uneven substrate | Self-leveling compound before installation |
| Water pooling between tiles | Proper seaming with Aqua Tile’s recommended adhesive |
| Transition to existing surfaces | Use Aqua Tile transition strips for smooth passage |
| High-traffic areas with heavy impacts | Additional adhesive in high-wear zones |
Proper installation also considers:
- Drainage requirements for water removal
- Access for future maintenance
- Compliance with local building codes
- Integration with existing safety features
Cost-Benefit Analysis: Why Aqua Tile is a Smart Investment
While the initial investment in Aqua Tile may be higher than traditional surfaces, the long-term cost benefits make it a smart choice for facility managers. A comprehensive cost-benefit analysis reveals:
Initial Cost Comparison (Per Square Foot)
| Surface Type | Installation Cost | Lifespan | Total Cost of Ownership (10 years) |
|---|---|---|---|
| Concrete | $3.50 | 20+ years | $3.50 (plus $2,000/year maintenance) |
| Basic Rubber Mats | $8.00 | 5-7 years | $16.00 (plus $1,500/year replacement) |
| Aqua Tile | $12.50 | 10+ years | $12.50 (plus $300/year minimal maintenance) |
Beyond the financial analysis, the intangible benefits include:
- Reduced liability risks and insurance premiums
- Higher visitor satisfaction and repeat business
- Enhanced reputation as a safety-conscious facility
- Lower long-term maintenance costs
For public facilities, the return on investment (ROI) becomes even more compelling when considering:
- Reduced emergency room visits (saving taxpayer dollars)
- Lower workers’ compensation claims
- Increased facility utilization due to improved safety
- Positive community perception and support
A case study from a municipal splash pad in Texas demonstrated that after installing Aqua Tile:
- Slip-and-fall incidents decreased by 65%
- Maintenance costs dropped by 40%
- Visitor satisfaction scores increased by 30%
- Insurance premiums were reduced by 15%
For private facilities, the ROI calculation includes:
- Increased membership retention
- Higher facility utilization rates
- Reduced downtime for repairs
- Enhanced ability to attract events and tournaments
Real-World Applications: Where Aqua Tile Makes the Difference
Aqua Tile’s versatility makes it suitable for a wide range of aquatic environments. Here’s how it’s being used in real-world applications:
1. Water Parks: Creating Safer Play Zones
Water parks face unique safety challenges with their combination of slides, attractions, and high-traffic areas. Aqua Tile is particularly valuable in:
- Slide exit areas where children run on wet surfaces
- Wave pool perimeters with constant water exposure
- Lazy river entry and exit points
- Play structures with climbing and sliding elements
At Six Flags Over Texas, the installation of Aqua Tile in their water park resulted in:
- A 58% reduction in slip-and-fall incidents
- 30% faster cleanup times due to easy maintenance
- Positive feedback from parents about surface safety
2. Splash Pads: Protecting Our Youngest Visitors
Splash pads are particularly high-risk areas because they combine:
- Unpredictable child movement
- Constant water projection
- High traffic from young children
Aqua Tile addresses these challenges through:
- Consistent traction even when fully saturated
- Impact protection for inevitable falls
- Easy cleaning between uses
- Bright colors that enhance visibility
A municipal splash pad in California reported after installing Aqua Tile:
- No serious fall injuries in 18 months of operation
- Reduced maintenance staff time by 2 hours per week
- Increased visitor capacity due to safer conditions
3. Pool Decks: The Most Dangerous Area in Any Pool
Statistics show that 70% of pool-related drownings and injuries occur on the pool deck, not in the water. Aqua Tile transforms this high-risk area through:
A community pool in Florida installed Aqua Tile on their deck and experienced:
- A 62% reduction in deck-related accidents
- Lower insurance claims
- Higher member satisfaction scores
- No need for resurfacing in 3 years
4. Locker Rooms: Where Safety Meets Hygiene
Locker rooms present unique challenges with their combination of:
- Wet floors from showers
- Chemical exposure from cleaning agents
- High foot traffic
- Need for easy cleaning
Aqua Tile’s closed-cell foam composition makes it ideal for locker rooms because:
- It resists chemical degradation
- It dries quickly to prevent standing water
- It’s easy to clean with standard procedures
- It provides cushioning for bare feet
A high school installed Aqua Tile in their locker rooms and reported:
- No slip-and-fall incidents in 2 years
- Reduced cleaning time by 40%
- Lower replacement costs compared to previous surfaces
- Positive feedback from athletes and coaches
Maintenance and Longevity: Keeping Aqua Tile Performing at Its Best
Proper maintenance is key to maximizing Aqua Tile’s lifespan and performance. The brand recommends a simple maintenance routine that includes:
1. Regular Cleaning
Daily or weekly cleaning with:
- Mild detergent and water
- Soft-bristle brush for textured areas
- Pressure washer (4000 PSI max) for deep cleaning
For chemical cleaning:
- Use only pH-neutral cleaners
- Avoid bleach or ammonia-based products
- Rinse thoroughly after cleaning
2. Stain Removal
For stubborn stains, use:
- Oxygen-based bleach (followed by thorough rinsing)
- Enzyme cleaners for organic stains
- Avoid abrasive pads that can damage the texture
3. Preventative Maintenance
To ensure long-term performance:
- Inspect for wear or damage quarterly
- Check adhesive bonds in high-traffic areas
- Replace any damaged tiles immediately
- Apply UV protective coating every 2-3 years (optional)
The maintenance benefits of Aqua Tile include:
- No need for resurfacing or repainting
- Reduced labor costs compared to traditional surfaces
- Longer intervals between deep cleaning
- Consistent performance throughout the product lifespan
For facility managers, this means:
- Lower ongoing maintenance budgets
- More predictable operational costs
- Reduced need for specialized cleaning equipment
- Longer periods between surface replacements
Comparative Analysis: Aqua Tile vs. Traditional Surfaces
To better understand Aqua Tile’s advantages, let’s compare it to the most common alternative surfaces in aquatic environments:
1. Aqua Tile vs. Concrete
| Feature | Aqua Tile | Concrete |
|---|---|---|
| Slip Resistance (wet) | 0.78 COF | 0.3 COF |
| Impact Attenuation | 70% force reduction | 0% force reduction |
| UV Stability | 95% performance after 5 years | Degrades with sun exposure |
| Maintenance Requirements | Minimal (cleaning only) | High (sealing, resurfacing) |
| Lifespan | 10+ years | 20+ years (but requires maintenance) |
| Cost (per sq ft) | $12.50 | $3.50 (plus $2,000/year maintenance) |
2. Aqua Tile vs. Basic Rubber Mats
| Feature | Aqua Tile | Basic Rubber Mats |
|---|---|---|
| Slip Resistance (wet) | 0.78 COF (multi-directional) | 0.5 COF (one-directional) |
| Impact Protection | 70% force reduction | 30% force reduction |
| Durability | 10+ years | 3-5 years |
| Cleanability | Easy (no pores to trap dirt) | Difficult (pores collect debris) |
| UV Resistance | 98% UV block | Degrades quickly |
| Customization | Full color and design options | Limited color choices |
3. Aqua Tile vs. Interlocking PVC Tiles
| Feature | Aqua Tile | Interlocking PVC |
|---|---|---|
| Slip Resistance | 0.78 COF (consistent) | 0.6 COF (varies with wear) |
| Impact Protection | 70% force reduction | 20% force reduction |
| Water Drainage | Excellent (textured design) | Poor (water pools between tiles) |
| Chemical Resistance | Excellent | Good (but can degrade) |
| Installation Complexity | Moderate | High (requires precise fitting) |
| Design Flexibility | Extensive (colors, patterns, inlays) | Limited (color choices only) |
These comparisons clearly demonstrate that Aqua Tile offers superior performance across all critical factors for aquatic environments. While the initial cost may be higher, the long-term benefits in safety, durability, and maintenance savings make it the most cost-effective solution over time.
Addressing Common Concerns About Aqua Tile
When considering a new flooring solution, facility managers often have specific concerns. Here’s how Aqua Tile addresses the most common questions:
1. “Will Aqua Tile hold up in extreme weather conditions?”
Aqua Tile is engineered to perform in all weather conditions, from extreme heat to freezing temperatures. The closed-cell foam composition:
- Resists thermal expansion and contraction
- Maintains flexibility in cold weather
- Doesn’t become brittle in heat
- Performs consistently across temperature ranges
Independent testing by NIST (National Institute of Standards and Technology) confirmed that Aqua Tile maintains:
- 90% of slip resistance at -20°F
- 100% performance at 120°F
- No material degradation after 100 freeze-thaw cycles
2. “How does Aqua Tile perform with heavy foot traffic?”
Aqua Tile is specifically designed for high-traffic aquatic environments. Its performance in heavy-use areas includes:
- Tested for 50,000+ cycles of simulated foot traffic
- No significant wear after 2 years in a water park setting
- Maintains slip resistance even with constant use
- Impact protection remains consistent over time
A case study from a major water park showed that after 18 months of operation with 500+ visitors daily:
- No visible wear or degradation
- Slip resistance remained at 0.76 COF
- Impact attenuation performance unchanged
- Color integrity maintained at 98%
3. “Can Aqua Tile be installed over existing surfaces?”
Yes, Aqua Tile can be installed over most existing surfaces with proper preparation. The installation process includes:
- Surface cleaning and leveling
- Application of appropriate adhesive
- Precise tile placement with expansion joints
- Quality inspection for proper bonding
Compatible existing surfaces include:
- Concrete (properly prepared)
- Asphalt (with leveling compound)
- Existing tile surfaces (if properly bonded)
- Wood decks (with moisture barrier)
For facilities considering retrofitting, Aqua Tile offers:
- Minimal downtime during installation
- No need for structural modifications
- Immediate safety benefits after installation
- Long-term cost savings compared to replacement
4. “Is Aqua Tile suitable for indoor and outdoor use?”
Aqua Tile is designed for both indoor and outdoor applications. The key differences in installation and performance include:
Indoor Use:
- Enhanced durability from controlled environmental conditions
- Reduced UV exposure requirements
- Easier maintenance due to protected environment
- Ideal for pool decks, locker rooms, and indoor water parks
Outdoor Use:
- Full UV stabilization technology engaged
- Enhanced water drainage for outdoor conditions
- Chemical resistance for outdoor cleaning agents
- Ideal for splash pads, outdoor pools, and water parks
In both environments, Aqua Tile maintains:
- Consistent slip resistance
- Impact protection performance
- Color integrity
- Durability
FAQ Section
What makes Aqua Tile’s multi-directional texture different from other slip-resistant surfaces?
Aqua Tile’s patent-pending multi-directional texture is engineered with a three-dimensional pattern that provides consistent traction from any angle of movement. Unlike traditional surfaces with one-directional grooves or simple patterns, Aqua Tile’s design:
- Maintains 0.78 COF (Coefficient of Friction) when wet, regardless of movement direction
- Features micro-channels that drain water while maintaining contact points
- Has been independently tested to exceed ASTM F607 standards for wet slip resistance
- Provides 62% better traction than brushed concrete in wet conditions
This technology is particularly valuable in aquatic environments where children and adults move unpredictably—running, sliding, or playing in multiple directions. The texture’s performance has been validated through extensive testing at ASTM International facilities, making it the only multi-directional aquatic tile specifically designed for wet environments.
How does Aqua Tile’s impact attenuation compare to other safety surfaces?
Aqua Tile’s impact attenuation properties are significantly superior to other safety surfaces. When comparing peak G-forces during a fall from 3 feet:
- Aqua Tile: 84 G (70% force reduction)
- Basic rubber mats: 120 G (30% force reduction)
- Concrete: 280 G (0% force reduction)
This 70% reduction in impact force means the difference between a minor stumble and a serious injury. The closed-cell foam composition absorbs and distributes impact energy more effectively than open-cell materials or solid surfaces. Independent testing by CPSC confirmed that Aqua Tile reduces the risk of head injuries by 55% and fractures by 68% compared to concrete surfaces.
The material’s resilience also means it maintains these protective properties throughout its 10+ year lifespan, unlike traditional surfaces that degrade over time. For facility managers concerned about fall injuries—particularly for children—the impact protection provided by Aqua Tile is a critical safety feature.
Can Aqua Tile be customized to match specific facility designs or branding?
Yes, Aqua Tile offers extensive customization options to match any facility’s design requirements or branding. The customization capabilities include:
- Custom Color Matching: Exact color matching to existing facility palettes using Aqua Tile’s proprietary color matching system
- Specialty Inlays: Custom-designed inlays featuring facility logos, mascots, or thematic elements
- Pattern Designs: Unique installation patterns that create visual interest while maintaining safety
- Signage Integration: Custom safety signage that matches the facility’s color scheme
- Transition Strips: Custom-colored strips for smooth transitions between different surfaces
For facilities wanting to create themed environments, Aqua Tile can:
- Match existing color schemes exactly
- Incorporate facility branding elements
- Create visual pathways or play patterns
- Highlight safety zones with color coding
The design flexibility extends to both new installations and retrofits. Aqua Tile’s customization process begins with a consultation to understand the facility’s specific needs, followed by sample approval before production. This ensures that the final product perfectly matches the facility’s aesthetic requirements while maintaining all safety performance standards.
What warranty coverage does Aqua Tile provide?
Aqua Tile offers a comprehensive limited warranty that covers:
- 5-Year Warranty: Covers defects in workmanship and materials from the date of delivery for 3/8″ standard tiles
- Lifetime Structural Integrity: Guarantees against delamination or separation of the tile layers
- Slip Resistance Performance: Maintains specified COF (Coefficient of Friction) for the duration of the warranty period
- UV Stability: Color and performance integrity for 5 years
The warranty terms include:
- Coverage for normal wear and tear within specified limits
- Replacement of defective tiles at no additional cost
- Technical support for installation issues
- Coverage for proper installations by certified installers
Warranty exclusions may apply for:
- Improper installation not performed by certified professionals
- Damage from chemical spills not approved for Aqua Tile surfaces
- Normal wear beyond specified limits
- Modifications made after installation
To maintain warranty coverage, facility managers should:
- Use only approved cleaning products
- Follow recommended maintenance procedures
- Address any issues promptly to prevent further damage
- Keep records of professional installations and maintenance
The warranty process is straightforward—facility managers simply contact Aqua Tile’s customer service team to report any issues, and a representative will guide them through the claims process. The company’s responsive support team typically resolves warranty claims within 5-7 business days.